Dell-Printer-Support-Technical-Services

Before reinstalling any printer drivers, it is best to remove any printer drivers that were previously installed, not doing so can cause problems that prevent the computer from communicating with the printer.

 

To uninstall previous printer drivers:

  1. Turn the printer on.

  2. Make sure the Dell Laser Printer is connected to your computer (USB cable, wireless or wired).
    Note: If the printer is no longer available, you may have less success removing the printer without it being attached.

  3. Make sure there is nothing in the print queue.
    For more information, refer to the Dell Knowledge Base article How to Cancel a Print Job in the Queue and follow the instructions.


  4. Run the Printer troubleshooter to diagnose and automatically correct any printer spooler issues. For more information, refer to the Dell Knowledge Base article, How to Resolve Printer Spooler Errors.

  5. Uninstall the printer:
      • For Windows 10 perform the following steps:
        1. In the Search box type control panel.
        2. Touch or click Control Panel .
        3. Touch or click View devices and printers.
        4. Touch and hold or right-click the desired printer (when the printer is not listed no further actions are needed).
        5. Touch or click Remove device.
        6. The User Account Control window may appear, if so touch or click Yes.
        7. Touch or click Yes to remove the Printer.
      • For Windows 8.1 perform following steps:
        1. Move the cursor to the upper right corner of the screen until the Charms Bar appears.
        2. Click or touch Settings.
        3. Click or touch Change PC settings.
        4. Click or touch PC and devices.
        5. Click or touch Devices.
        6. Click or touch the printer you want to remove (when the printer is not listed no further actions are needed).
        7. Click or touch Remove device.
        8. Click or touch Yes to remove the printer.
      • For Windows 7 perform following steps:
        1. Click the Start button.
        2. Click Devices and Printers.
        3. Right-click the printer you desire to uninstall (when the printer is not listed no further actions are needed).
        4. Select Remove device.
        5. Click Yes to remove the printer.
      • For Windows Vista perform following steps:
        1. Click Start.
        2. Click Control Panel.
        3. Click Printer.
        4. Click File.
        5. Click Server Properties.
        6. Click the Driver tab.
        7. Click the driver(s) you want to remove.
        8. Click Remove.
        9. Click Yes to confirm the removal.
        10. Click Close.
    • For Windows XP perform following steps:
      1. Click Start.
      2. Click Control Panel.
      3. Click Printers and Faxes.
      4. Click File.
      5. Click Server Properties.
      6. Click the Driver tab.
      7. Click the driver(s) you want to remove.
      8. Click Remove.
      9. Click Yes to confirm the removal.
      10. Click Close.
Note: Disconnect any USB cable from the printer, wait for the installation process to tell you when to reconnect a USB cable.
Dell-Printer-Technical-Support
For Other Query Contact Printer Technical Support Number.
Source: www.dell.com

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